Terms & Conditions
These Terms and Conditions explain the rules for using the Concept Distributing website and purchasing products from our store. They cover important topics such as orders, pricing, payments, shipping, returns, warranties, and limitations of liability. By browsing our site or placing an order, you agree to these terms.
Important Rules for Website Use and Purchases
These terms are intended to provide clear guidance on how our website, products, and services are offered and what customers should expect when using our site or placing an order.
Use of Website
All content on this website is provided for general informational and shopping purposes only. We may update, modify, or remove content and website features at any time without prior notice. Your continued use of the website means you accept any updates to these terms.
Product Availability and Pricing
Product availability, specifications, and pricing may change without notice. We make reasonable efforts to keep listings accurate, but we do not guarantee that all descriptions, images, fitment details, or prices will always be complete, current, or error free. If an error is identified, we reserve the right to correct it and update affected orders where necessary.
Order Acceptance
Orders placed through our website are subject to acceptance, payment verification, and product availability. We reserve the right to refuse, limit, or cancel an order at our discretion, including in situations involving pricing errors, stock issues, suspected fraud, or incomplete order information.
Warranty and Returns
Certain products may be covered by manufacturer warranties, which are subject to the terms set by the manufacturer. Return requests must follow our return policy and any product specific conditions. Items may need to be unused, uninstalled, and returned within the approved return period to be eligible. Shipping charges and restocking conditions may also apply depending on the product and reason for return.
Limitation of Liability
Concept Distributing is not liable for direct, indirect, incidental, or consequential damages arising from the use of this website, delays in fulfillment, or the use or misuse of products purchased through our store. Off road riding and vehicle modifications involve inherent risks. Customers are responsible for ensuring products are appropriate for their machine and are installed and used safely.
Governing Law
These Terms and Conditions are governed by the laws of British Columbia, Canada. Any disputes related to the use of this website or purchases made through Concept Distributing will be interpreted according to the applicable laws of that jurisdiction.
What These Terms Cover
These terms help explain the responsibilities of website users and customers when browsing products, placing orders, requesting support, and purchasing parts from Concept Distributing.
Orders and Purchases
How orders are submitted, reviewed, accepted, or cancelled based on availability and accuracy.
Pricing and Listings
Product listings, pricing, descriptions, and stock may change and may require updates if errors are found.
Returns and Warranty
Returns and manufacturer warranty coverage depend on product conditions and policy requirements.
Customer Responsibilities
- Review product details and fitment information before ordering.
- Provide accurate billing, shipping, and contact information.
- Use products responsibly and follow safe installation practices.
If you offer special order items, pre orders, custom built products, or non returnable items, those terms should be added clearly to this page as well.