Refund Policy

Refund eligibility depends on return approval, item condition, packaging, order details, timing, and any supplier restrictions.

Returned products may be inspected for condition, completeness, labels, hardware, and match to the original order before refund approval.

Approved refunds are normally issued to the original payment method when possible.

Shipping costs, freight charges, and carrier fees may be non refundable unless a specific issue is reviewed and approved.

Some returns may be subject to restocking, handling, supplier, or freight-related fees depending on product type and condition.

Contact support promptly with photos, packaging details, order number, and product labels if an item arrives damaged or incorrect.

Refund timing depends on inspection, approval, payment processor timing, and the customer bank or card issuer.