General Inquiries
Ask about the store, product categories, brands, website help, or where to start with your build.
Need help with fitment, product availability, shipping, an order, a return, or warranty review? Send the Trail Gear Canada team the right details.
Ask about the store, product categories, brands, website help, or where to start with your build.
Include vehicle details, drivetrain, lift height if applicable, measurements, and product SKU.
Include your order number and the email used at checkout for status or order questions.
Share order number, SKU, product condition, photos, packaging details, and the issue to review.
For fitment questions, include year, make, model, trim, drivetrain, lift height if applicable, measurements when relevant, and product SKU if available.
For order questions, include the order number and email used at checkout so support can review the correct record.
Include year, make, model, trim, drivetrain, lift height if applicable, axle details or measurements when relevant, and the product SKU or page link.
Include your order number, the email used at checkout, shipping postal code, and a short summary of what you need reviewed.
Please contact Trail Gear Canada first. Returns may need approval, shipping instructions, or an RMA before anything is sent back.